Last Updated: August 12, 2026

The Dog Genie respects your privacy and is committed to protecting the personal information you provide when using our website, services, programs, and community features.

Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number, billing information, dog information, service requests, account information, and communications with The Dog Genie.

How We Use Your Information
We may use your information to provide and manage dog training services, process bookings and payments, communicate about appointments and programs, provide customer support, maintain your account, improve our services, and send promotional communications when permitted.

Payments
Payments may be processed through third-party payment providers. The Dog Genie does not directly store complete credit or debit card information when payments are processed through these providers.

Cookies & Website Technology
Our website may use cookies and similar technologies to operate website features, understand visitor activity, improve website performance, and support marketing.

Sharing of Information
We do not sell your personal information. Information may be shared with trusted service providers when reasonably necessary to operate our website, process payments, provide services, or comply with legal requirements.

Photos, Videos & Community Features
Certain areas of our website may allow members to participate in community features or submit content. Information or content you choose to post publicly may be visible to other users.

Your Choices
You may contact us to request that we update or correct certain personal information or to unsubscribe from marketing communications.

Data Security
We take reasonable measures to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Third-Party Services
Our website may contain links or integrations with third-party services. Their privacy practices are governed by their own policies.

Children's Privacy
Our services are not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us
If you have questions regarding this Privacy Policy, please contact The Dog Genie through the contact information provided on our website.